Privacy Policy
Last updated: March 21, 2026
1. Information We Collect
When you use our Journey Tool or contact us, we may collect:
- Personal information: name, email address, phone number, country of origin, city of residence
- Health information: medical history, previous surgeries, allergies, medical conditions, BMI data
- Procedure preferences: desired procedures, timeline, package selections
- Technical data: IP address, browser type, device information
2. How We Use Your Information
Your information is used exclusively to:
- Generate your personalized surgery cost estimate and recovery plan
- Connect you with Dra. Angela Cadavid's medical team for consultation
- Coordinate your medical tourism journey (travel, accommodation, procedures)
- Send follow-up communications regarding your inquiry
3. Data Protection
We take your privacy seriously, especially regarding sensitive health information:
- All data is encrypted in transit (HTTPS/TLS) and at rest
- Health information is only accessible to Dra. Angela's authorized medical team
- We do not sell, rent, or share your personal or medical data with third parties
- Access to patient data is restricted and logged
4. Data Retention
We retain your information for as long as necessary to provide our services. You may request deletion of your data at any time by contacting us at info@eternalplasticsurgery.ca.
5. Your Rights
Under applicable Canadian privacy laws (PIPEDA), you have the right to:
- Access your personal information held by us
- Request correction of inaccurate information
- Request deletion of your personal data
- Withdraw consent for data processing
6. Cookies
Our website uses essential cookies for functionality. We do not use advertising or tracking cookies.
7. Contact
For privacy-related inquiries, contact us at:
info@eternalplasticsurgery.ca
Eternal — Plastic Surgery · eternalplasticsurgery.ca